NEW RANGE
SKOON. SKINCARE
Kind. Clean. Scientific.
SKOON. is committed to the best nature has to offer. Giving you “clean” beauty for healthy skin.
The SKOON. Skincare range is now available on VitaGene.
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ABOUT VITAGENE
VitaGene stocks professional-grade health and skincare products. All our products are researched and recommended by qualified health practitioners.
In addition to all our publicly available product ranges, our online store is used by Healthcare Professionals to dispense prescribed health and skincare products to their patients.
At VitaGene, our customers come first - from providing excellent customer service, to providing expert product advice to healthcare professionals countrywide.
FAQs
First you need to log in to your account, and click on My account.
You will see a table containing all your previous orders.
To view an order - click on order number in the left hand column.
To reorder, simply click on Reorder in the righthand column.
Yes, it is completely safe. Payments can be made via OZOW (direct EFT), PayFast payment gateway (debit/credit card), or Peach payments. All payment methods use the highest levels of security to ensure a safe and secure online shopping experience for you.
Yes, you can make safe and secure direct EFT payments via OZOW. You can select this option during checkout.
We deliver anywhere in South Africa (no other countries) using various courier
companies. Delivery is straight to your door and is trackable, safe and efficient. Delivery prices vary according to area, for instance very remote areas may be slightly more expensive than city areas. You can expect your order in 3 to 5 working days from day of dispatch. See the section on Shipping and delivery in the footer for more information.
We take care in wrapping our products in protective materials to reduce the chance of damage. However, if this does occur, or if your delivery is unduly delayed, please contact our support team at support@vitagene.co.za and we will address the issue urgently.